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geodirect service and support

GEODIRECT SERVICE

Geodirect has a fully certified service center and qualified Service Engineers who can assist you with service, repairs, calibrations, upgrades and periodic preventive maintenance to extend the life of your equipment.

Worry-free service
We know better than anyone that the quality and reliability of your equipment is essential to your productivity. Because you are essential to us, you can always count on the service you can expect: adequate, fast and professional.

It goes without saying that you can count on short lead times. Small repairs are often done while you wait. If we need more time for a repair, you can use replacement equipment if you can’t do without it. And if you don’t have time to come by, you can use our Pick-up & Return service.

Contact us
Only by providing the best service can we ensure that you recommend Geodirect to your colleagues. Would you like to know more, or make an appointment? Call us on phone number +31 297 893 063.

geodirect service center

GEODIRECT SUPPORT

Our Support Engineers are available for you. They are happy to help you on your way if you get stuck at a certain setting or if something does not function properly. Of course you can also contact us for questions about, for example, the exchange of data with third-party applications. Our specialists are happy to think with you!

We are here to help you
For all your questions, please call +31 297 893 063.

Should it happen that all our specialists are busy, we will note your details and a Support Engineer will call you back within a few minutes. Of course, that is also possible at a time when it suits you best. This way we ensure that you do not have to wait on the phone. We don’t like ourselves either.

For less urgent questions, please send an email to support@geodirect.nl. We always respond to your e-mail within one day and if possible even within half an hour.

ONLINE SUPPORT

For online support we use TeamViewer, which allows us to view on any Windows, Mac, iOS and Android environment with your permission. At the request of our staff, you can download the TeamViewer support plugin you need for remote technical support.

DOWNLOAD TEAMVIEWER

HELPDESK FORM

Contact support